Postgraduate Courses
- ISOM 5020Information and Technology Management[2-0-0:2]Previous Course Code(s)ISOM 502, ISMT 502Exclusion(s)IMBA 5120, ISOM 5100DescriptionA general manager's perspective on the strategic roles of information and technology in companies, overview of enabling technologies, how information systems are developed and managed, and how to make technology management decisions.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Analyze and solve problems in Information Technology management.
- 2.Apply tools, analytical frameworks and general principles for managing Information Technology.
- 3.Identify how decision regarding Information Technology may impact other functional areas.
- ISOM 5030Business Simulation and Strategic Decisions[2-0-0:2]Previous Course Code(s)ISOM 503, ISMT 610XExclusion(s)ISOM 5420DescriptionBusiness simulation software combined with case study discussions provide an exciting learning environment for examining strategic decisions in business, with a primary focus on high-tech industries. Explore and practice strategic decision making in a hands on, active learning process. This course emphasizes group learning and competition in interactive online and classroom contexts.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Identify the differences between strategy formulation and execution.
- 2.Explain the relations between different tactical decisions.
- 3.Explain how each functional/tactical decision affects the success of an organization.
- 4.Identify the common mistakes of business strategists.
- 5.Identify the challenges faced by large organizations and the connection between strategy and organizational portfolio of assets and products.
- 6.Compare and contrast different analytical tools and their applications.
- 7.Compare and contrast the options available to a business in view of the global trends.
- 8.Formulate, analyze, and execute a strategy for a virtual company.
- 9.Explain how the performance of a company should be assessed and tied to the design and execution of competitive strategies.
- ISOM 5050Business Essentials for IT Professionals[2-0-0:2]Previous Course Code(s)ISOM 505, ISOM 611ADescriptionThis course provides an introduction to essential business ideas and concepts to enable technical professionals to more effectively communicate in language and systems design terms with business executives in all areas of a modern business organization.
- ISOM 5100Information Strategy and Management[2-0-0:2]Previous Course Code(s)ISOM 510, ISMT 510Exclusion(s)ISOM 5020DescriptionExamination of economic principles of information systems strategy, highlighting application of economics and management principles to the unique environment of information services and information-enabled competition.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Present ideas clearly and deliver analysis convincingly.
- 2.Produce professional quality business documents, deliver professional quality presentations and communicate ideas persuasively.
- 3.Lead and work effectively in a team.
- 4.Analyze IT projects for pros and cons.
- 5.Examine IT’s relations with business strategy, process, and organization.
- 6.Identify new IT trends and innovations and appraise their value for specific business processes.
- 7.Prepare for future careers in business and social environments that are deeply permeated with and dependent upon IT.
- ISOM 5130Outsourcing Management[2-0-0:2]Previous Course Code(s)ISOM 611BDescriptionThis course examines the phenomenon of business process outsourcing that are enabled by technological innovations. Topics include the benefits and risks of outsourcing, management challenges associated with outsourcing, effective vendor management, and techniques for managing outsourcing activities and risks.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Analyze the core issues and identify critical factors for making decisions regarding outsourcing.
- 2.Interpret technical, organizational and managerial issues on such decisions.
- 3.Explain core technology in information systems.
- 4.Effectively communicate with different audiences using both technical language and business language.
- ISOM 5150Strategic Information Infrastructure[2-0-0:2]Previous Course Code(s)ISOM 515, ISMT 515DescriptionThis course reviews the business, technical, and socio-economic transformation of the strategic information infrastructure in today's competitive business environment. Key issues addressed include digital convergence, disruptive technology, mobile multimedia services, next generation information infrastructure, network-based business strategies, service adoption, and universal service. It is suitable for students with different backgrounds, and no previous knowledge on information infrastructure is required.
- ISOM 5170Big Data Technologies[2-0-0:2]DescriptionThis course introduces the emerging technological paradigm for managing "big data". Topics covered include a range of big data technologies, such as HDFS, MapReduce, Spark, Hive, Pig, etc.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Articulate and/or explain how big data technologies can improve business data management and lead to better business decision making.
- 2.Choose the right big data tools/techniques for various scenarios where business problems arise.
- 3.Use big data tools to solve real data problems.
- ISOM 5180Applied Network Management[2-0-0:2]Previous Course Code(s)ISOM 518, ISMT 518DescriptionIn an interconnected economy, the management of network applications becomes increasingly important. This course provides an overview of the basic networking management principles and concepts. Both theoretical knowledge and practical training in applications of network management (e.g. Cisco) are included.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Describe the platform of data networks including services, technologies, and issues associated with modern network.
- 2.Configure a network operating system.
- 3.Explain network protocols and communications, standards that make networks work, and how communication occurs over a network.
- 4.Summarize the general functions of the physical layer and data link layer.
- 5.Identify the characteristics and operation of Ethernet as it has evolved from a shared media, contention-based data communications technology to today's high-bandwidth, full-duplex technology.
- 6.Explain how network layer divides networks into groups of hosts to manage the flow of data packets within a network.
- 7.Define the role of the transport layer in encapsulating application data for use by the network layer.
- 8.Examine in detail the structure of IP addresses and their application to the construction and testing of IP networks and subnetworks.
- 9.Recognize the creation and assignment of IP network and subnetwork addresses through the use of the subnet mask.
- ISOM 5200Innovation and Intellectual Property Law[2-0-0:2]Previous Course Code(s)ISOM 520, ISMT 520DescriptionThis course addresses legal issues from a managerial perspective related to business process innovations, patent law, copyright law, and trademark laws. Topics related to international issues and challenges arising from new business models and innovative processes, including but not limited to discussions of legal issues associated with electronic commerce and internationally integrated supply-chain logistics processes. No legal training or background is required.
- ISOM 5230Consumer Privacy Management in the Information Economy[2-0-0:2]Previous Course Code(s)ISOM 610ADescriptionThis course provides an overview of information privacy and management in the information economy. It covers the fundamental concepts and dimensions of privacy; the impact of Internet marketing, customer relationship management, Web personalization, and data mining on consumer privacy; privacy enhancing technologies; and regulation of business practices.
- ISOM 5250Business Modeling with VBA[2-0-0:2]Previous Course Code(s)ISOM 6000A, ISOM 611CDescriptionThis course introduces students to business application modeling using Visual Basic Applications (VBA) in Excel. Students will learn to develop applications in different business areas, including finance, marketing, technology operations, etc. Essential features of VBA needed for application development will be introduced as part of the course and hence no prior experience with VBA is needed. Emphasis is on extensive hands-on problem solving.
- ISOM 5260Fundamentals of Database Management[2-0-0:2]Previous Course Code(s)ISOM 526, ISMT 526DescriptionIntroduction to database management systems with emphasis on business applications. Technical and administrative considerations in database implementation. Students implement a business system using a commercial-off-the-shelf software package.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Define the basic concepts of database environment and describe the development process.
- 2.Analyze and design a database using Entity Relationship Diagram (ERD) and Enhanced Entity Relationship Diagram.
- 3.Analyze how data can be represented and stored in a typical business information system through normalization concept.
- 4.Insert, manipulate, and analyze the data in a database using structured query language (SQL) and Oracle database.
- 5.Organize and evaluate different database administration concepts and procedures.
- ISOM 5270Big Data Analytics[2-0-0:2]Previous Course Code(s)ISOM 527, ISMT 527DescriptionData plays an increasingly important role in business decision making. This course introduces the key concepts and applications of business analytics in the world of Big Data. Example business problems to be solved analytically include customer relationship management, financial trading, social media marketing, search engine strategy, etc. Hands-on experience with popular data analytical tools will be included.
- ISOM 5280Computer and Internet Security Management[2-0-0:2]Previous Course Code(s)ISOM 528, ISMT 528DescriptionIn-depth study of information systems security in business organizations. Basic principles and functions of secure systems reviewed; management policy, plans and programs discussed.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Identify information security trends and developments.
- 2.Classify common security threats and describe the characteristics of each type of threats.
- 3.Apply protection tools to enhance organizational information security.
- 4.Design proper information security solutions to minimize different security risks.
- 5.Identify common mistakes in information security management.
- 6.Describe the key features of cyber-crimes and how they threaten information assets and the security of organizations.
- 7.Characterize different approaches to tackling cyber-crimes and their key principles.
- 8.Describe the key purpose and processes of computer forensics.
- 9.Analyze the options available to an organization when it is under security threats.
- ISOM 5290Information Systems Development Methodologies[2-0-0:2]Previous Course Code(s)ISOM 529, ISMT 529DescriptionThis course provides an overview of the principles of information systems (IS) development methodologies. Topics include process modeling, object-oriented modeling, data flow diagramming, use case modeling, UML, and management issues in IS development.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Analyze the core issues and identify factors that are critical to the development of Information systems.
- 2.Compare and contrast IS development methodologies.
- 3.Define and explain system analysis and modeling.
- 4.Diagnose key IS development management issues and make sound IS development decisions as business managers.
- ISOM 5300Information Infrastructure Policy and Regulation[2-0-0:2]Previous Course Code(s)ISOM 530, ISMT 530DescriptionThe information infrastructure is a strategic component of the modern business environment. This course provides an overview of the global evolution of policy and regulatory issues of the information infrastructure, and how they impact the business strategies of firms. Topics include fundamental concepts underlying policy and regulation of the information infrastructure, including spamming and privacy regulations, network interconnection, Internet governance, regulatory environment of mobile multimedia services, privatization of infrastructure assets, foreign direct investment and the impact of WTO's agreement on a country's information infrastructure.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Explain, interpret and analyze information infrastructure strategies and their implications from policy perspectives.
- 2.Address business needs by formulating part of the corporate and public information infrastructure strategy within the context of policy and regulation.
- 3.Communicate with different audience, particularly the government sector, in policy language.
- ISOM 5320Electronic Commerce and Web Analytics[2-0-0:2]Previous Course Code(s)ISOM 532, ISMT 532DescriptionThis course offers essential knowledge and tools for managers of e-business. Topics include e-commerce models, web analytics, Internet marketing, Internet pricing and strategy, web-based personalization, online-intermediaries, etc.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Describe how a business organization’s choices of strategy and process are closely related to its information management and communications capabilities in the context of e-commerce.
- 2.Develop quantitative and analytical techniques to solve business problems with innovative perspectives.
- 3.Analyze the core technological and business issues and identify critical factors for business decision-making with the context of business to customer and business to business e-commerce.
- 4.Evaluate information systems relations with strategy, process, organization and market.
- ISOM 5330Financial Technology for Business Professionals[2-0-0:2]Previous Course Code(s)ISOM 6000EDescriptionThis course provides students with an overview of the underlying information technologies used in the finance, banking, and insurance industries. The course covers the critical business, legal and technology issues and the related risks faced by corporate executives when analyzing, designing, launching and managing Financial Technology projects to drive business innovations.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Explain what FinTech is and the underlying ICT (Information Communication Technology) that supports the disruptive business strategies/models.
- 2.Explore and assess the threats and the business opportunities in the innovative finance landscape with Artificial Intelligence, big data, blockchain and distributed ledger technology (DLT).
- 3.Critically examine the innovative FinTech business models, ICT and their respective critical success factors, risks, compliance and legislative frameworks related to Crowd Funding, Fast Payment, Financial Intelligence, Quantitative Finance, Algorithmic Trading and High Frequency Trading for institutional/professional traders vs. retail traders, and Robo-Traders.
- 4.Lead FinTech development teams when dealing with stakeholders from business, IT, legal, audit and the regulators.
- 5.Manage global FinTech and InsurTech projects and be part of the senior executive team.
- ISOM 5360Information Systems Auditing[2-0-0:2]Previous Course Code(s)ISOM 536DescriptionThis course introduces the fundamental concepts of information systems (IS) auditing. Topics include IS control and assurance, COBIT, business continuity planning, protection of information assets, auditing the network infrastructure, physical access exposures and controls, and disaster recovery management.
- ISOM 5370Technology and Innovation Management[2-0-0:2]Previous Course Code(s)ISOM 537, ISMT 537, ISMT 610RDescriptionTechnology and innovation management (TIM) plays an important role in enhancing the competitiveness of firms, industries, and even nations. This course provides a comprehensive introduction to TIM from strategic perspectives and addresses key issues such as technology and innovation decision making, open innovation system, lead user innovation, intellectual property portfolio management, and national innovation system. Specifically, it will highlight how technology can facilitate corporate innovation. Students will obtain basic skills in formulating TIM-based competitive strategies.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Stimulate their curiosity and broaden their perspective by critically analyzing puzzling critical dilemmas that deny some long-held assumptions.
- 2.Recognize various concepts and frameworks to explain different aspects of technological innovation from the business strategy perspective.
- 3.Apply the concepts and theoretical frameworks learned from the course to analyze the innovation of a chosen company and propose sound and implementable recommendations to the company.
- ISOM 5380Information Systems Assurance and Forensic Investigation[2-0-0:2]Previous Course Code(s)ISOM 6000B, ISOM 611DDescriptionThis course addresses information systems assurance from both managerial and technical perspectives. It introduces a framework for governing corporate systems and assuring that IT risks are properly managed. Students will learn how to define, identify and classify system vulnerabilities; how a vulnerability analysis can help assure proper system operation and enhance system robustness; how hackers penetrate/attack corporate systems; and how forensic investigation can help uncover digital evidence.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Explain the process of information systems assurance.
- 2.Identify flaws in the design and the environment of the systems, inappropriate system settings, failure to apply security patches, or poor security management and measures.
- 3.Take appropriate controls on both business process and keep data in place to manage risks introduced by both internal and external attacks.
- 4.Apply tools on checking vulnerability on computer systems/networks.
- 5.Investigate on vulnerability exploitations.
- ISOM 5390Digital and Social Media Strategy[2-0-0:2]Previous Course Code(s)ISOM 6000DDescriptionThis course examines how firms can use digital marketing and social media to reach, acquire, and engage customers. Topics include search and display ads, viral marketing analytics, online word-of-mouth, social data, and mobile ads and apps, etc.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Explain key concepts in digital and social media strategy.
- 2.Develop strategies for viral campaigns.
- 3.Implement strategies for handling negative online word-of-mouth.
- 4.Develop strategies to engage customers in a mobile-driven economy.
- 5.Conduct analyses to support digital/social media strategies and activities.
- ISOM 5400Information Systems Research Methodologies[4-0-0:4]Previous Course Code(s)ISOM 540, ISMT 540DescriptionIntroductory core course for MPhil and PhD students majoring or minoring in information systems; overview of the conduct of research in the information systems field. Advanced master degree students may register with the approval of the instructor.
- ISOM 5420Integrated Business Simulation and Strategy[2-0-0:2]Previous Course Code(s)ISOM 542, SBMT 542Exclusion(s)ISOM 5030DescriptionStudents compete in operating and managing a virtual business as teams using the CapStone Business Simulation software that has been adopted by more than 500 business schools and universities worldwide. This team-based competition using business simulation tools provide an active-learning, hands-on business management experience integrating strategy, finance, marketing, accounting, human resources training and operations management perspectives for operating a complete business enterprise.
- ISOM 5450Technology Consulting[2-0-0:2]Previous Course Code(s)ISOM 6000CDescriptionThis course is designed for students from different professions to become skilled in using consulting tools to analyze issues, evaluate solutions from multiple dimensions of people, process, technology and governance, and then use a framework for IT strategy recommendations for effective communication. Students will learn how to apply these technology consulting tools to the latest technology trends, such as big data, e-commerce, e-recruitment, security, etc. facing today's businesses.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Think critically and structure arguments logically.
- 2.Internalize consulting methodologies with hands-on practice.
- 3.Analyze the mindset of consultants and decision-makers.
- 4.Improve communication, public speaking and rejection handling.
- ISOM 5460Project Management[2-0-0:2]Previous Course Code(s)ISOM 546, ISMT 546Exclusion(s)ISOM 5770, MIMT 5350DescriptionThis course covers the essential project management skills to ensure successful implementation of high-technology projects. Topics include investment decisions, resource planning, budgeting, scheduling, outsourcing, and risk assessment and control, as major components of the PMBOK (Project Management Body of Knowledge).Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Analyze the core issues in project management and identify critical success factors.
- 2.Solve several project management problems with appropriate tools and techniques.
- 3.Compare and contrast different project management methodologies.
- 4.Identify the major project deliverables and when they are due.
- ISOM 5480Technology Entrepreneurship[2-0-0:2]Previous Course Code(s)ISOM 550, ISMT 610YDescriptionThis course introduces the principles of technology entrepreneurship. It provides an overview of the theory and best practices on developing innovative business models of the digital economy, and the strategy, structure and pricing related to new enterprises. Topics include technology entrepreneurship, e-marketing, web 2.0 and enterprise 2.0, information in financial market, globalization, and the long tail.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Analyze the core issues and identify critical factors for business decision-making in an entrepreneurship setting.
- 2.Approach business problems from alternative and innovative perspectives.
- 3.Develop management skills in the context of information systems and solve startup management issues.
- 4.Facilitate business innovations via the use of information systems.
- 5.Interpret current technology trends and develop plans to leverage these trends.
- 6.Communicate with different audiences, including managers, end-users, investors, and other stakeholders using both technical language and business language.
- ISOM 5510Data Analysis[2-0-0:2]Previous Course Code(s)ISOM 551, ISMT 551Exclusion(s)IMBA 5100, ISOM 5520DescriptionCovers various discrete and continuous probability models and their applications in business problems, estimation and testing of hypotheses, simple and multiple linear regression analysis. This is a core course for MBA.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Recognize and describe statistical methods typically used in the analysis of business data.
- ISOM 5520Statistics for Financial Analysis[2-0-0:2]Previous Course Code(s)ISOM 552, ISMT 552Exclusion(s)ISOM 5510DescriptionApplication of various statistical concepts to investment and financial decisions including descriptive statistics, discrete and continuous probability distributions, sampling and estimation, hypothesis testing, correlation, and regression.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Identify and explain data exploration methods, regression and time series.
- 2.Use statistical methods effectively in analyzing financial data.
- 3.Use statistical software R in financial applications.
- ISOM 5530Multivariate Data Analysis[3-1-0:4]Previous Course Code(s)ISOM 553, ISMT 553DescriptionMultivariate normal distribution, comparison of mean vectors, principal components, factor analysis, discriminant analysis, and clustering.
- ISOM 5535High Dimensional Statistics with Business Applications[2-0-0:2]Prerequisite(s)ISOM 5510DescriptionThis course presents classical and modern approaches for analyzing multivariate and high dimensional data, including principal components, factor analysis, discriminant analysis, clustering, new developments on dimension reduction, large-scale covariance matrix estimation and multiple testing. All of these approaches will be covered in the context of Marketing, Finance and other important business decisions. Computational issues for both traditional and new methodologies will also be discussed.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Use the concepts underlying the quantitative tools which deal with multivariate and high dimensional data, and put those tools together with data to draw meaningful conclusions.
- 2.Employ classic and advanced approaches used in multivariate and high dimensional data to different areas of business, including terminology and issues specific to finance, marketing, and economics.
- ISOM 5540Introduction to Probability[3-0-0:3]Previous Course Code(s)ISOM 581, ISMT 581Exclusion(s)MATH 2421BackgroundCalculus and some knowledge of linear algebra.DescriptionAxioms of probability, conditional probability and independence, permutations and combinations, density and distribution functions, examples of random variables, independence of random variables, transformations of random variables, order statistics, expected value, variance, higher moments; Chebychev's inequality, convergence concepts, moment generating functions, central limit theorem. Graded P or F.
- ISOM 5550Statistical Methods for Business and Economics I[3-0-0:3]Previous Course Code(s)ISOM 582, ISMT 582Exclusion(s)MATH 5431BackgroundCalculus and some knowledge of linear algebraDescriptionProperties of a random sample, sufficient statistics. Point and interval estimation, hypothesis testing, optimality of estimators and tests, linear regression and analysis of variance.
- ISOM 5560Statistical Methods for Business and Economics II[3-0-0:3]Previous Course Code(s)ISOM 583, ISMT 583Prerequisite(s)ISOM 5550Exclusion(s)ISOM 5520, MATH 3424DescriptionTopics include multicollinearity, dummy variables, stepwise and all-possible regression, and logistic regression, with emphasis on analyzing and modeling business data using statistical softwares. Introduction to multivariate regression.
- ISOM 5570Large-Sample Statistics[3-0-0:3]Previous Course Code(s)ISOM 584, ISMT 584Prerequisite(s)ISOM 5540 and ISOM 5550DescriptionModes of convergence, Lindeberg's central limit theorem, Slutsky's theorems, convergence under transformations and the delta method, projection method. The methods are illustrated with examples in U-statistics, rank statistics, sample survey, time series, kernel density estimation, maximum likelihood estimators and posterior distributions. Asymptotic efficiency. Other topics include large-sample methods based on empirical distribution functions, and the delta method for a differentiable functional.
- ISOM 5610Introduction to Business Analytics[2-0-0:2]Prerequisite(s)ISOM 5510DescriptionThis course describes multiple regression method and its variants as exploratory and predictive models for fact-based management and data-driven decision making. The course adopts case-based approach.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Use business analytics to formulate and solve business problems and to support managerial decision making.
- 2.Identify the processes needed to develop, report, and analyze business data.
- 3.Apply selected business analytics software.
- ISOM 5620Visual Analytics for Business Decisions[2-0-0:2]DescriptionThis course focuses on various visualization analysis tools for business decisions. Making good use of visual analytics helps summarize and analyze large amount of data effectively. In this course, the topics like visualization framework, visual analytics for spatial, temporal, network and textual data, and dynamic visualization will be included. Reporting visualization results for business decisions will also be discussed.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Create a visualization framework and workflow for companies.
- 2.Make use of open-source and common visualization analytics tools.
- 3.Analyze various types of data using visualization analytics for interactive knowledge exchange and for building business strategies.
- 4.Generate visualization reports for business decision making.
- ISOM 5630Business Analytics in R[2-0-0:2]Prerequisite(s)ISOM 5510DescriptionThe course intends to introduce students to modern data analysis using R, with an emphasis on business, in particular, financial applications. Main topics to be covered include data exploration methods, regression analysis and time series analysis.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Apply modern data analysis tools ( data exploration methods, modern regression and time sense) to analyze business data.
- 2.Analyze business data, in particular financial data, and use statistical software R to do estimation, modeling, and forecasting.
- ISOM 5640Social Media and Network Analysis[2-0-0:2]Prerequisite(s)ISOM 5510DescriptionThe course presents concepts of social media and networks, methods and techniques to explore and analyze the data crawled from social media and network, and business application of data mining of social network. All these will be discussed in the context of finance and marketing. Python is the unique programming language for all cases and projects.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Smoothly use python to crawl social media data, and to visualize network data.
- 2.Take network modeling into account when exploring finance and marketing problems.
- 3.Identify topics and trend in the social media.
- ISOM 5700Operations Management[2-0-0:2]Previous Course Code(s)ISOM 561, ISMT 561Exclusion(s)IELM 5170, IMBA 5110DescriptionIntroduction to management of business processes that produce goods or services: topics include operations strategy, process analysis, queuing systems, inventory management, quality management, process improvement and other important issues.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Explain operations from a general management perspective and the link between operations and business models.
- 2.Apply basic concepts, performance measures, analytical tools and general principles for analyzing and managing operations.
- 3.Better manage the interface between operations and other business functions.
- 4.Systematically improve and innovate business models.
- 5.Improve problem solving and analytical skills.
- ISOM 5701Operations Analytics[2-0-0:2]DescriptionThis course focuses on the critical issues in the design, production and delivery of tangible goods as well as intangible goods in the business world. Topics include process analysis, capacity and bottleneck issues, waiting time management, inventory management, quality management, lean systems, supply chain management and e-commerce. Quantitative and qualitative tools will be taught to analyze the problems and create innovative solutions.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Apply the business process flow concept to represent and analyze the economic activities of service or manufacturing organizations.
- 2.Analyze and evaluate the performance of the different business processes in an organization and the systems in the organization as a whole using relevant performance measures by using some basic tools in operations management.
- 3.Critically compare and differentiate business processes in similar or different system designs to identify key business processes for continuous improvement of the system.
- 4.Design appropriate performance measures for the business processes in different organizations and the supply chains.
- 5.Integrate and evaluate the different functional activities in an organization or in a supply chain to create competitive advantages in the global market.
- ISOM 5710Quality Management[2-0-0:2]Prerequisite(s)ISOM 5700Exclusion(s)IELM 5310 (prior to 2015-16)DescriptionConcepts and strategic importance of quality, organizational aspects, total quality management, six sigma quality, quality and productivity improvement programs, quality costs and economics. Applications in industrial and service sectors.
- ISOM 5720ERP and Enterprise Systems Management[2-0-0:2]Previous Course Code(s)ISOM 564, ISMT 564Exclusion(s)ISOM 4740DescriptionConcepts and practices of enterprise resource management; enterprise resource planning systems and applications, integrated systems approach to managing major business processes, business information reports and analyses.
- ISOM 5730Global Supply Chain Management[2-0-0:2]Previous Course Code(s)ISOM 567, ISMT 567, ISMT 669GPrerequisite(s)ISOM 5700Exclusion(s)EEMT 5300, MIMT 5330DescriptionSupply chain uncertainty and market fluctuation, information distortion and visibility, supply chain coordination and integration, supply chain incentives, flexibility, and design for supply chain management, supply chain strategies.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Explain, evaluate and design supply chain flexibility through demand forecasting, information transparency and response time.
- 2.Explain, identify and manage the risks in supply chain sourcing and procurement.
- 3.Explain, examine and critique some critical global supply chain issues through learning and interaction with senior executives from global corporations.
- 4.Explain, examine and evaluate the sustainability, social responsibility as well as the management and decision framework of global supply chain corporations.
- 5.Explain and evaluate the impact of the evolving trends in ecommerce, O2O and other technology disruptions in supply chain management.
- ISOM 5740Managing Financial Services Operations[2-0-0:2]Prerequisite(s)ISOM 5700DescriptionThis course focuses on the products and processes in the financial industries. It analyzes and evaluates the designs and performances of the internal operations and the different distribution channels of the financial institutions, and identifies opportunities for continuous improvement in productivity and efficiency. It also covers the issues of quality control and operational risk management, the application of IT in the industry. It will also discuss the automation/outsourcing of the financial operations for non-financial institutions to improve the financial performance and risk management in the supply chain.
- ISOM 5750Demand and Revenue Management[2-0-0:2]Prerequisite(s)ISOM 5700Corequisite(s)ISOM 5810DescriptionThis course covers the tools and principles in tactical pricing and product availability allocation. Topics include price optimization, market segmentation, quantitative models of consumer demand, dynamic pricing, network revenue management, customized pricing, and behavioral issues in revenue management.
- ISOM 5760Operational Mindset - Key to Maximizing Career Potential[1-0-0:1]Previous Course Code(s)ISOM 6790BDescriptionOne of the most noticeable gaps in any aspiring leaders as they climb the corporate ladder is the inability to translate strategies into action. In fact, the absence of an operational mindset prevents many from maximizing their potential. This course offers a strategic yet pragmatic peek into the challenges of the corporate world, and demonstrates how an operational mindset is the key to making things happen and getting things done.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Contrast and analyze some of the most important problems with an operational mindset.
- 2.Contrast and critique solutions that have been used in corporate world.
- 3.Identify and analyze similar problems in practice.
- ISOM 5770Business Project Management[2-0-0:2]Exclusion(s)ISOM 5460, MIMT 5350DescriptionThis course covers basic principles and practices of project management. Special emphases are on project planning, scheduling, and control while addressing both the technical and the social aspects of managing business projects.
- ISOM 5780Global Operations Strategy[2-0-0:2]Prerequisite(s)ISOM 5700DescriptionThis course covers topics in aligning strategy to operations, especially in a global context; the impact of operations have on the financial performance of a company, basic casual modeling of strategic operations impact on industrial organizations, the value creation in value chain process and its implication to the operations strategy of an organization.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Explain the importance of operations strategy of a company competing in a market: the trade-off between market requirements and operations resources.
- 2.Monitor and evaluate the operation strategies of a company using the Balance Scorecard.
- 3.Identify some of the important operations strategies adopted by companies to achieve market dominance.
- 4.Apply the use of operations strategies to compete in the market through a simulation game.
- 5.Explain the importance of the interlocking system of activities in a company and find ways to improve the capabilities of the company as a whole in the global market.
- ISOM 5800Business Modeling[1-0-0:1]Previous Course Code(s)ISOM 580, ISOM 669B, MGMT 650FExclusion(s)ISOM 5810DescriptionThis course is open to all MBA students who need to utilize spreadsheets to create and analyze business models for decision making and/or managerial insights. Practical exercises and case studies are used to illustrate the concepts and practices of business modeling and to build competency in using spreadsheets for advanced applications. Graded P or F.
- ISOM 5810Business Modeling and Optimization[2-0-0:2]Previous Course Code(s)ISOM 571, ISMT 571, ISMT 669IExclusion(s)ISOM 5800DescriptionThe science and technology of informed decision making with focus on optimizing business processes. Spreadsheet decision modeling in Excel used throughout. Emphasis on problem formulation, spreadsheet-based solution methods, and managerial insights. Applications to managerial decision problems in diverse industries and functional areas including finance and accounting, human resource, marketing, and operations.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Adopt a series of quantitative models for managerial decision making.
- 2.Develop and upgrade intuition in decision making.
- 3.Develop skills of using spreadsheet in solving various management problems.
- ISOM 5820OM Best Practices[2-0-0:2]Corequisite(s)ISOM 5700 OR ISOM 5810DescriptionStudents shall study 12 applications in OM that have been judged by peers as being amongst the best in recent years. They will try to understand what the problem was, how it was addressed, how it worked out and attempt to learn what marked it as a success and how portable the practice can be. The principal purpose is to expose students to a wide range of good case histories in order to enhance their repertoire and experience in OM.
- ISOM 5830Simulation for Risk and Operations Analysis[2-0-0:2]DescriptionThe course covers basic principles and approaches of computer simulation, and introduce Monte Carlo simulations with Excel and @risk, and discrete event simulation with Arena, focusing on their applications in solving business and operation problems.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Develop complex simulation models.
- 2.Design simulation experiments for those models.
- 3.Analyze and interpret the results for various problems in business and manufacturing and service operations management.
- ISOM 6000-6100Special Topics in Information Systems[1-4 credit(s)]Previous Course Code(s)ISOM 610-611, ISMT 610-611DescriptionStudy of selected areas of information systems and information technology; individual projects and reports.
- ISOM 6350MSc Research Project[2-4 credits]Previous Course Code(s)ISOM 696, ISMT 696DescriptionAn independent research project on an IS Management related topic carried out under the supervision of a faculty member.
- ISOM 6390Independent Study in Information Systems[1-4 credit(s)]Previous Course Code(s)ISOM 695, ISMT 695DescriptionStudy of selected information and systems management issues under the supervision of a faculty member. This course may be repeated for credit. (Special permission from the Associate Dean is required for MBA students to take this course.)
- ISOM 6590Special Topics in Statistics[1-4 credit(s)]Previous Course Code(s)ISOM 659, ISMT 659DescriptionAdvanced topics of current interest in statistics.
- ISOM 6670Special Topics in Business Analytics[1-4 credit(s)]DescriptionThis course covers selected topics in business analytics. Topics vary with recent interest, market emphasis and latest advancement.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Use selected advanced techniques in business analytics to handle real-life problems.
- ISOM 6680Business Analytics Practicum[1-4 credit(s)]DescriptionThis course provides students practical experience in business analytics through independent study, business case analysis or company project, under the supervision of faculty members. For company projects, a collaborative company will be involved to sponsor real business problems for students to apply their business analytics knowledge.Intended Learning Outcomes
On successful completion of the course, students will be able to:
- 1.Identify which business analytics tools should be adopted in some scenarios.
- 2.Solve well-defined business problems using analytics.
- 3.Apply business analytics to handle real-life problems.
- 4.Propose business strategies based on business analytics solution.
- ISOM 6690Independent Study in Statistics[1-4 credit(s)]Previous Course Code(s)ISOM 697DescriptionStudy of selected topics in Statistics under the supervision of a faculty member. This course may be repeated for credit. (Special permission from the Associate Dean is required for MBA students to take this course.)
- ISOM 6790Special Topics in Operations Management[1-4 credit(s)]Previous Course Code(s)ISOM 669, ISMT 669DescriptionAdvanced topics in operations and technology management. Topics vary with recent developments and current interest.
- ISOM 6880Project Study[2 credits]Prerequisite(s)ISOM 5700DescriptionThis course offers a unique opportunity for the students to participate in real business projects and to apply what they have learned in other courses in solving business problems. Student teams will work under faculty supervision to solve global operations management related problems and identify improvement opportunities for both service and manufacturing businesses. They will also gain practical experience in planning and executing a real business project.
- ISOM 6890Independent Study in Operations Management[1-4 credit(s)]Previous Course Code(s)ISOM 694DescriptionStudy of selected topics in Operations Management under the supervision of a faculty member. This course may be repeated for credit. (Special permission from the Associate Dean is required for MBA students to take this course.)
- ISOM 6990MPhil Thesis ResearchPrevious Course Code(s)ISOM 699, ISMT 699DescriptionMaster's thesis research supervised by a faculty member. A successful defense of the thesis leads to the grade Pass. No course credit is assigned.
- ISOM 7000IS Doctoral Seminar[1-4 credit(s)]Previous Course Code(s)ISOM 750, ISMT 750DescriptionPresentation and discussions of current research topics in Information Systems for doctoral students. May be graded by letter, P/F for different offerings.
- ISOM 7500OM Doctoral Seminar[1-4 credit(s)]DescriptionPresentation and discussions of current research topics in Operations Management for doctoral students.
- ISOM 7990Doctoral Thesis ResearchPrevious Course Code(s)ISOM 799, ISMT 799DescriptionOriginal and independent doctoral thesis research. A successful defense of the thesis leads to the grade Pass. No course credit is assigned.